Tia York

  • Faster, easier fare payment is at your fingertips as TriMet expands Hop Fastpass® benefits to contactless bank cards

    Use your contactless bank card, mobile wallet or smartwatch to purchase Adult fare and earn a Month Pass as you ride!

    TriMet is always looking for ways to make riding our transit system faster, easier and more convenient. And we’re excited to let you know about our newest innovation— one that saves you time, stress and possibly money!

    First, did you know you can use your personal credit or debit card (NFC-enabled) to purchase Adult fare at any of our 1,000 Hop readers? The same with your mobile wallet or smartwatch. Skip the ticket vending machine and just tap your phone at the Hop reader. It’s that easy!

    And now, when you use your contactless bank card, mobile wallet or smartwatch to pay your fare—and ride regularly— you’ll automatically get the main benefit of a Hop Fastpass® card: earning a Month Pass as you ride, with free rides after you reach $100.

    With Hop, you’ll never pay more than the cost of a Day Pass in a single day and never pay more than the cost of a Month Pass in a single month. Just make sure you always tap with the same card – whether a physical payment card, a card stored in your mobile wallet, a device such as a smartwatch or your Hop card.

    How to use your bank card, phone or smartwatch to purchase fare at the Hop reader

    Your contactless bank card, phone or smartwatch can be used to purchase Adult fare – not only at ticket machines on rail platforms– but also at the green Hop readers. If your card has an NFC symbol – that’s four curved lines that get bigger from left to right – then you can use it to pay at a Hop reader. Find a Hop reader next to the fare box when you step on board a bus or when you board a Portland Streetcar. Hop readers are located at the entrance to your MAX or WES station. There are two Hop readers at each station, one at each end. Currently, this option is available to purchase Adult fare.

    Simply touch the card to the NFC symbol on the Hop reader. The NFC symbol is located below the Hop display screen. Listen for the tone as the Hop reader confirms your purchase. It will also display a green check mark and the time remaining on the valid fare. We accept Visa, Mastercard, Discover and American Express.

    Prefer your mobile wallet, no problem!

    You can also pay Adult fare using Apple Pay, Google Pay or Samsung Pay. Just tap your phone to the Hop reader each time you ride. Again, listen for the tone or look for the green check mark on the Hop reader screen to verify your payment.

    Whether you pay with a contactless credit or debit card, mobile wallet or your Hop card, please keep your payment method close at hand. It is your proof of payment if one of our Customer Safety Supervisors asks to see your fare. 

    Use the same card or device each time you ride and one per rider!

    Use the same card or device every time you ride and ride more frequently to get the benefits of Hop. Tap your card or phone once to purchase a 2 ½-hour Adult ticket, and your card will show a charge for $2.80. Use the same card or device and tap to purchase fare again within the same day, and earn a Day Pass. Continue tapping to validate your fare with every ride, but you won’t be charged again that day. You’ll never pay more than $5.60 to use our buses and trains to get wherever you need to go, for the entire day.

    Keep using the same card or device to purchase fare throughout the month, and watch your savings add up. After you’ve paid for your 18th-Day Pass within a calendar month, you’ll ride the rest of the month for free! Keep tapping with each ride to validate your fare, but don’t worry about getting charged. Hop does the math for you and ensures you’ll never pay more than you should.

    When you’re paying with a contactless credit card, Hop links the rider to the card. So, each Adult rider must use their own card, phone or smartwatch. When you tap the card after the first 2 ½-hour ticket purchase, it will validate your fare and show you how much time is remaining, but you cannot purchase a separate fare with the same card or device.

    Let your guests know that using a contactless credit card or their mobile wallet to ride is a great option for less frequent travelers too!

    Are you heading to PDX for Spring Break or expecting out-of-town guests? Skip the ticket machine at the airport or any other MAX station. Instead, use your contactless credit card or mobile wallet and simply tap it to a Hop reader. Your tap is your ticket to ride.

    Learn about TriMet fares

    TriMet has reduced fares for Youth and Honored Citizen riders. Qualify automatically for Honored Citizen fare with age (65+) and enrollment in Medicare. Register to qualify based on disability, income or military status. Learn more about our fares here.

  • With reduced fare, you could ride TriMet for a month, for less than the cost of a tank of gas. See if you qualify and start saving today!

    Since 2018, more than 60,000 people have signed up for our reduced Honored Citizen fare based on income, and we’ve expanded ways to qualify to include active duty military and veterans, as well as people 65+, on Medicare or experiencing a disability

    Are you living on a low income? Serving in the U.S. military or a veteran in good standing? Are you 65 or older, on Medicare or experiencing a disability?

    If you answered yes to any of these questions, you could be riding TriMet for less — much less. That’s because you qualify for our Honored Citizen reduced fare.

    For years, we’ve made this cost-saving benefit available to adults over 65, people on Medicare and those experiencing disabilities. Now we’re bringing even more people on board, with new options to help you sign up and save. Since 2018, we’ve invited people with low incomes to qualify to ride for less. Late last year, we expanded this benefit to another group of people: those with military service.

    We’ve also made it easier to sign up for reduced fare, with a quick and easy process that you can complete in the privacy of your home. We believe everyone has a right to access transportation to connect with opportunities like work, school, healthcare and services. Why not give yourself a break and save big on your transportation costs? 

    Honored Citizen fare: Reduce your transportation costs to no more than $28 per month

    With TriMet’s Honored Citizen reduced fare, you can ride our buses and trains as much as you want, at a fraction of the cost. With Honored Citizen fare, 2 ½ Hour tickets are $1.40 and Day Passes are $2.80. That’s half the cost of Adult fare, a significant savings, but you’ll save even more with Hop Fastpass®.

    With Hop, you will never pay more than $28 per month for unlimited access to our transit services. That’s 72% less than Adult fare, or $72 off the cost of an Adult Month Pass, which is currently limited to $100 per month.

    Here’s another way of looking at it: With Honored Citizen fare and Hop, you can ride TriMet anywhere in our service area for an entire month, for less than the cost of a single tank of gas.

    More than 60k sign up for income-based reduced fare in five years

    Since 2018, more than 60,000 people have signed up to receive TriMet’s reduced fare for riders who qualify based on income. You also qualify, if you earn less than 200% of the federal poverty rate. For an individual in 2024, that’s more than $30,000 per year. You are also eligible for reduced fare if you participate in a program such as Oregon Health Plan (OHP) or Supplemental Nutrition Assistance Program (SNAP). Find a complete list of qualifying programs at trimet.org/income

    While you’re there, go ahead and complete the short, online application for a reduced fare Hop card based on your income. Near the end of the application, you will see easy-to-follow guidelines for submitting a photo for your personalized Honored Citizen Hop card. TriMet will process the application and put your card in the mail. As soon as you have your card and load fare to your Hop account, you can start tapping, riding and saving.

    Need your card sooner? Representatives at our Customer Support Center at Pioneer Courthouse Square can process your application, take your photo, print your card and help you load fare, all in one stop. The Customer Support Center is open Monday through Friday, between 8:30 a.m. and 5:30 p.m. Check trimet.org/income before you go, to make sure you have proper documentation.

    Active-duty military, reservists and veterans qualify for Honored Citizen fare too!

    In 2023, TriMet expanded enrollment options for our Honored Citizen reduced fare again, this time to allow active-duty members of the U.S. military, veterans and reservists to ride for less, in honor of their service. And now, we’ve also made it easier to sign up for the military benefit. Visit trimet.org/military to apply. The process is quick, easy and completely available online. Follow the instructions on the application to submit a photo and have your personalized Honored Citizen Hop card mailed to you. Or, come down to the Customer Support Center, and our staff can walk you through the process, take your picture and print your new Hop card. Please check the webpage to learn which documents to bring with you, before you head Downtown.

    TriMet Customer Support Center at Pioneer Courthouse Square

    Get a month of free fare!

    Need more incentive to get signed up? Enroll today, and TriMet will reward you with one month of free fare! Please note that the free month promotion is only valid for the month in which it is issued, to help encourage people to get their Honored Citizen reduced fare Hop card and start using it as well.

    Older adults, people on Medicare and those experiencing disabilities can still ride for less

    If you’re over the age of 65 or on Medicare, you automatically qualify for Honored Citizen fare. Older adults and Medicare recipients should have their I.D. or Medicare card with them when they ride. People who are experiencing a verifiable mental or physical disability may also use TriMet’s Honored Citizen reduced fare. However, you must apply for and receive a personalized photo I.D. Hop card. Learn more about the process at trimet.org/disability.

    Find additional details about our fares and our Hop Fastpass electronic fare system at trimet.org/fares.

  • Ride with us Sunday, Feb. 4 to celebrate Rosa Parks

    TriMet will not collect fares on buses or MAX trains on Sunday, Feb. 4, in our fourth annual tribute to the civil rights icon

    On Dec. 1, 1955, Rosa Parks changed the course of history when she refused to give up her seat to a white man on a segregated city bus in Montgomery, Alabama. Her act of defiance and resulting arrest sparked protests from the streets of Montgomery that inspired change across the United States. Rosa Parks’ brave act became a cornerstone of the civil rights movement and the catalyst for a decision by the U.S. Supreme Court affirming transportation equity as a civil right.

    Celebrate with us! TriMet will not collect fare on Sunday, Feb. 4, in honor of Rosa Parks, on what would have been her 111th birthday. Ride the bus, MAX or LIFT paratransit, and take time to reflect on the great contributions of the “Mother of the Civil Rights Movement.” Our partners at Portland Streetcar and C-TRAN join us in our annual tribute to Rosa Parks by also not collecting fares every February 4.

    Samuel (Sam) Desue, Jr.

    “As TriMet’s first Black General Manager and a person of African American heritage, Rosa Parks’ refusal to give up her seat on a bus affects me personally,” said TriMet General Manager Sam Desue Jr. “I am humbled and beyond proud to lead an organization that provides a public service where all are welcome. TriMet connects people — all people, no matter the color of their skin or where they came from — with opportunity. Ride with us on Rosa Parks’ birthday and think about how we got here. And give thanks.”

    We ride with Rosa!

    The TriMet Board of Directors passed a resolution in 2020, declaring Parks’ birthday as a day of remembrance across our 533-square-mile service district. Outgoing District 5 Director Keith Edwards, a leader in the local Black community and a lifelong community activist, proposed the annual observation.

    “Rosa Parks revealed to the nation the inequities borne from ignorance. She said no more,” said Edwards.

    Riding on Rosa Parks Day? Here’s what you need to know: 

    As Rosa Parks’ birthday falls on a Sunday this year, TriMet buses and trains will be following their regular Sunday schedules

    • You won’t need to tap your Hop card or buy a ticket at the station. Just come on board!
    • If you tap your Hop card, you will receive a confirmation, but no fare will be deducted.
    • Ticket machines will not allow any ticket purchases on Feb. 4. 
    • Fare collection resumes at 3 a.m. Monday, Feb. 5.

    “You must never be fearful about what you are doing when it is right.”

    Rosa Parks
  • Come work for TriMet, as December pay increase boosts wages for union employees 11.5% since 2022

    TriMet’s more than 2,500 union employees receive 4% wage increase starting Dec. 1 under Working & Wage Agreement extension negotiated with Amalgamated Transit Union (ATU) 757 in 2022

    TriMet employees who are represented by Amalgamated Transit Union (ATU) 757 are getting a raise this December. The 4% wage increase takes effect Friday, Dec. 1, for the 2.538 employees who are represented by the union. TriMet and ATU agreed on the increase as part of an extension to our Working & Wage Agreement signed in August of 2022. This year’s boost comes on the heels of a 7.5% raise last December.

    In addition to competitive wages, TriMet employees receive a generous package of benefits that includes health insurance, retirement plans, access to our employee assistance program and more. Plus, when you work for TriMet, you get the satisfaction of helping to provide a vital service to our community, and the peace of mind working in a position of stability for a transit provider serving our region for more than 50 years!

    Higher pay for bus drivers, mechanics, customer service and more!

    With nearly 80% of TriMet employees represented by ATU 757, union members support every aspect of our agency’s work – from driving buses and operating trains to maintaining vehicles and systems, communicating with riders and helping people find their way around the region. As TriMet continues to grow and respond to the transit needs of our region, we’re growing our team and actively recruiting new members! All new union employees who come on board after Dec.1 will work under the terms of the new pay scale. Here are just a few of the opportunities currently available:

    Bus and rail operators

    Our bus and rail operators are the heart and soul of TriMet. We’ve been steadily hiring new operators over the past two years, and we’re still going strong! Our agency must have operators to provide the reliable service our riders expect and deserve. We also need more operators to continue expanding service. Our Forward Together plan provides a roadmap to increase bus service by 30% in the coming years, but we need trained operators behind the wheel. We continue to offer a $7,500 hiring bonus to all new operators, as well as a wealth of opportunities to grow with TriMet. Bus drivers can move on to become MAX operators, supervisors or move into a variety of other positions at TriMet. Still, many choose to keep driving because they love what they do. 

    With the Dec. 1 wage increase, the starting pay for bus operators goes up to $28.22 per hour, and the top rate increases to $37.62 per hour. Bus operators reach the top rate of pay with their third year of employment with TriMet. MAX operators earn about a dollar more per hour. Apply today at trimet.org/drive.

    Maintenance service workers 

    From cleaning buses, trains and transit centers, to repairing vehicles and conducting routine maintenance, we depend on the hard work and dedication of the union members who make up our Maintenance Division. We are currently hiring for multiple positions that are looking for a maintenance background, from diesel mechanic to substation maintainer, to light rail body and paint technician. Many of the roles in maintenance are so highly desired that we are offering a $2,500 hiring bonus to help recruit applicants. The Maintenance Division is also a great place to start a career with TriMet, with opportunities to for addiitional education and experience to help you move up.

    We are also hiring more Maintenance Service Workers to help keep our transit system safe, clean and welcoming to riders and employees. The Dec. 1 increase pushes starting pay for Maintenance Service Workers to $21.75 per hour, with a top pay of $31.48 per hour after three years. The pay scale for positions within our Maintenance Division varies widely, depending on the role, education requirements and experience needed.

    On-street Customer Service 

    We’re looking for more than a dozen people to join our On-Street Customer Service team! The on-street team helps TriMet riders use our transit service to enjoy Trail Blazer games, Timbers and Thorns matches, concerts and other big events. They also help riders find their way around busy transit centers and major service disruptions. The 13 currently available positions are limited in duration.

    As members of ATU 757, these On-Street Customer Service team members will start out at $20.28 per hour. This is a great way to get your foot in the door at TriMet and feel good as you help people get around our region.

    Find these and even more opportunities to join our team at trimet.org/careers.

    Higher pay and bonuses are just the start 

    In addition to a competitive wage, TriMet employees receive a generous package of benefits, which includes low- to no-cost health, life and disability insurance; paid vacation and sick time; a retirement account with a guaranteed employer contribution and more. Benefits for positions with ATU representation include:

    • Medical, dental, vision, disability and life insurance plans at low or no monthly cost
    • Two retirement plans, with an 8% agency base pay contribution to the employee’s 401a
    • One week of paid vacation and up to 40 hours of sick leave in the first year of employment, with paid time off increasing over time
    • Paid holidays
    • Health and dependent care spending accounts
    • Access to our Employee Assistance Program with mental health and counseling services, legal assistance, financial coaching and home ownership programs
    • Annual transit pass (valued up to $1200) for employee and eligible family members
    • 24-hour access to five exclusive, low-cost, on-site fitness centers
    • Representation by Amalgamated Transit Union (ATU) 757
  • Ready when you are! More buses arriving every 15 minutes or better as TriMet rolls out service improvements starting Sunday, Dec. 3

    Forward Together improvements starting Sunday, Dec. 3: Frequent Service upgrade for Line 48-Cornell, route change for Line 62-Murray Blvd, more weekend service on Line 70-12th/NE 33rd Ave, plus changes at Sunset Transit Center and schedule improvements to help keep buses on time

    Better bus service is coming to Washington County! Starting Sunday, Dec. 3, we’re upgrading Line 48-Cornell to Frequent Service, with buses arriving every 15 minutes or better for most of the day, every day. The Line 48 upgrade is part of our latest Forward Together service improvements. 

    As part of these updates, we’re also moving part of the Line 62-Murray Blvd route, adding weekend service on Line 70-12th/NE 33, reorganizing bus stops at Sunset Transit Center and updating schedules to keep buses on time. Visit trimet.org and plan a trip for Dec. 3 or later to see how your ride might change!

    More Frequent Service for Washington County

    With the upgrade, Line 48 will become the 18th bus line in our Frequent Service network, with buses that are ready when you are! In addition to providing more buses at more times, we’re also speeding up Line 48 by moving the route to Barnes Road. We’ll replace Line 48 service to Cedar Hills by moving Line 62-Murray Blvd. to Cornell Road.

    Line 48 provides daily bus service between Hillsboro Transit Center and Sunset Transit Center in Beaverton. Along the way, it offers connections to MAX and additional bus lines, some of which also offer Frequent Service. Line 48 provides more than 7,000 weekly trips according to data collected in spring 2023, with access to major regional health care and event centers, as well as the Hillsboro Airport.

    More weekend bus service on Line 70

    Line 70-NE 12th/33rd Avenue is also getting an improvement! We’re increasing weekend bus service between Milwaukie and Northeast Portland.

    Schedule adjustments to keep buses on time

    We’re adjusting schedules between four and seven minutes to help keep buses on time. The following bus lines will see notable changes starting Dec. 3:

    • Line 20-Burnside/Stark
    • Line 39-Arnold Creek/Hillside
    • Line 51-Vista
    • Line 74-162nd Ave
    • Line 87-Airport Way/181st

    Some bus lines will see smaller adjustments, but every minute counts when you’re riding transit. That’s why we encourage all riders to plan ahead and double-check the schedules before heading out on Dec. 3 or later.

    Making way for more buses at Sunset Transit Center

    Our planned service improvements will bring more buses through Sunset Transit Center in Beaverton, so we are reorganizing stops to help reduce confusion and keep everyone moving. Riders on lines 20, 48 and 59-Walker/Park Way will use new stops at Sunset Transit Center. Our partners with the POINT, Forest Heights Shuttle and PCC Shuttle are also moving bus stops at Sunset Transit Center, starting on Dec. 3.

    Forward Together

    Forward Together is our roadmap for increasing service by more than 30% in the coming years. The comprehensive service concept, which was developed in close partnership with the community, focuses on increasing ridership and improving connections to destinations for people with low and limited incomes. 

    We began adopting Forward Together service proposals in May, as we added back service hours that were reduced in 2020 when COVID-19 put the brakes on the largest bus service expansion in our history. This past August, we rolled out the largest package of Forward Together service improvements to date, and we’re building on that progress in December. 

    We continue our work to overcome a historic operator staffing shortage, as plans for service expansion are closely coordinated with current and projected staffing levels. We’re hiring! Visit trimet.org/careers to see a complete list of opportunities. All new bus operators are eligible for a $7,500 hiring bonus.

  • TriMet honors those who have served, extending Honored Citizen reduced fare program to active-duty military, veterans and reserves 

    Benefit grants active-duty members of the U.S. Armed Forces, veterans and reserves greater access to jobs, educational opportunities, health care and services, at a fraction of the cost

    TriMet is expanding our Honored Citizen fare program to honor active and former members of the U.S. Armed Forces in a lasting salute to their courage and sacrifice. We’re rolling out this new, reduced-fare military benefit on the day before Veterans Day is observed, but it extends well beyond a single day of recognition. Granting Honored Citizen fare to members of the military who have valiantly served this country is year-round recognition of their heroism and sacrifice.

    With Honored Citizen fare, those who currently serve or have been honorably discharged from the military can ride TriMet buses and trains for half price. Frequent riders save even more. TriMet’s Hop Fastpass® system guarantees that riders with Honored Citizen fare pay no more than $28 per month for unlimited rides on TriMet. That’s a 72% savings off the cost of an Adult month pass, which is $100.

    With this announcement, TriMet became the first large transit agency in the country to offer a reduced fare for both veterans and active duty military. 

    Vietnam-era Air Force veteran Dale Thaler prepares to make comments at the Portland VA Medical Center, as TriMet General Manager Sam Desue Jr. announces TriMet’s expansion of Honored Citizen fare program to include active-duty military, veterans and reserves

    “As a veteran of the U.S. Army and a proud American, this is personal to me,” said TriMet General Manager Sam Desue Jr. “With this program expansion, TriMet will give active duty military and veterans recognition and respect, and we will improve their opportunities to access health care, educational services and jobs by providing rides at a reduced cost. I can think of no greater way for TriMet to honor the people who have valiantly served this country.”

    TriMet’s Board of Directors adopted an ordinance at their October meeting that expands the Honored Citizen Program to include veterans and current members of the military. Their action came just six months after Vietnam-era Air Force veteran Dale Thaler first went before the Board to propose the change during the public hearing portion of its April meeting. He gave passionate testimony before the board again, when they began considering the ordinance in September. 

    “For me, Honored Citizen status isn’t about the cost to ride. I don’t expect a free ride, and I’m not asking for one,” said Thaler. “It’s about giving the recognition, the respect and the gratitude to those who are willing to make sacrifices to allow every American the opportunities and unparalleled freedoms that we enjoy.”

    How to sign up and start saving

    TriMet’s Honored Citizen reduced fare program is open to riders based on age, disability, income level or military status. All participants must provide proof of eligibility to receive their personalized Honored Citizen fare card. Veterans, reservists and active duty military members must complete an application and provide any of the following information to the TriMet Customer Support Center in Pioneer Courthouse Square.

    • CAC card for active duty military
    • Uniformed Services ID card or driver’s license with veteran classification
    • Copy of DD214 Certificate of Release/Discharged from Active Duty and photo ID

    Members of the military will receive their initial Honored Citizen fare card free of charge. Cards will be valid for five years. Once loaded with value, the card must be tapped to a Hop reader with every ride to activate cost savings.

    Committed to equity

    As a public transportation agency, TriMet serves a broad and diverse community, and we are committed to equity and inclusion. Our values are rooted in ensuring all riders have fair and equal access to transit services. All are welcome on our transit system. Learn more at trimet.org/equity.

  • TriMet hosts open houses to share our service plans for late 2024 and early 2025

    Eight in-person and online events from Oct. 10-25 give riders an opportunity to review proposals, talk one-on-one with TriMet’s service planning team   

    TriMet is laser-focused on rolling out our Forward Together Service Concept. It’s our roadmap to expand bus service by more than 30% as we redesign our bus network to bring more service to more people. We’ve put together a bundle of improvements and adjustments that we’d like to start putting in place as soon as August of 2024. But we need the community’s help to make sure the plan we put together will best serve the transportation needs of our region. Does it fulfill our goals to increase our ridership and improve connections for people with low and limited incomes who rely on transit to get to work, school and important appointments every day?

    The changes we’re proposing in 2024-25 include two new Frequent Service bus lines, with buses arriving every 15 minutes for most of the day, every day. We’re also looking to improve service on nine additional lines, where buses will arrive more often, for more hours of the day, every day. We’re considering combining some lines to streamline service and adjusting routes and schedules to keep buses on time. The plan calls for two new bus lines and several route extensions. It also suggests discontinuing some low-ridership bus lines. Visit trimet.org/plan for details, maps and to provide feedback online.

    Attend an open house!

    In Person

    • Tuesday, Oct. 10, 12-2 p.m., University of Oregon, Rooms 142/144, 70 NW Couch Street, Portland
    • Tuesday, Oct. 17, 5-7 p.m., Rosewood Initiative, 14127 SE Stark Street, Portland
    • Wednesday, Oct. 18, 5-7 p.m., Living Word Seventh-Day, 503 9th Street, Oregon City
    • Thursday, Oct. 19, 5-7 p.m., Fairview City Hall, 1300 NE Village Street, Fairview
    • Tuesday, Oct. 24, 5-7 p.m., Muslim Educational Trust, 10330 SW Scholls Ferry Road, Tigard

    Information will be available in multiple languages, and some open houses will have representatives on-site who speak languages other than English.

    Virtual

    • Wednesday, Oct. 11, 5-7 p.m.
    • Saturday, Oct. 21, 12- 2 p.m.
    • Wednesday, Oct 25, 5-7 p.m.

    Visit trimet.org/plan for Zoom links and additional information to participate in virtual events. Please contact TriMet Customer Service at 503-238-RIDE (7433) for interpretation.

    What’s next?

    TriMet will collect comments and suggestions about the proposals through Oct. 31, 2023. We will review what we hear from the community and make adjustments based on your feedback before taking the revised proposals back to the public for another round of outreach early next year. Our Board of Directors will vote on the 2024-2025 service plan next spring. Riders could see the first changes in August of 2024. Meanwhile, we are continuing to adopt plans from our first major rollout of Forward Together improvements, which began in August of this year and will continue through early 2024. 

  • Become a Maintenance Service Worker and open doors to opportunity at TriMet

    Maintenance service workers play an important role in keeping our buses, trains, buildings and grounds in top-notch condition for our valued customers and employees

    Looking for a job with room to grow? Come join TriMet as a Maintenance Service Worker! Maintenance Service Workers are responsible for keeping our buses, trains, stops, shelters, buildings and other facilities clean and comfortable for the benefit of our riders and employees. This is an entry-level position, with a starting pay of $20.91 per hour. It’s a foot in the door to a lifetime of opportunities at TriMet. Stay in the position and earn regular, guaranteed pay raises every six months to $30.27 per hour. Or, use the job as a stepping stone to future possibilities, including training programs and apprenticeships to help you gain experience to be a mechanic or technician. Approximately 44% of TriMet employees promoted to supervisory roles within the Maintenance Division got their start as service workers.

    Come to our Maintenance Service Worker Hiring Event!

    We’re expanding service and welcoming more riders back to the transit system daily. But with many Maintenance Service Workers growing into new positions at TriMet in the last year, we need new employees to fill these important roles. We’re holding a special Maintenance Service Worker hiring event on Wednesday, Oct. 4, and we want to see you there! 

    TriMet Hiring Event at DoubleTree Lloyd Center

    1000 NE Multnomah Blvd. – Portland

    Wednesday, Oct. 4, 11 a.m. – 3 p.m.

    Mark your calendar! It’s easy to steer your career in a new direction with TriMet when you attend our Maintenance Service Worker Hiring Event.

    • Get ready: Complete the application to become a Maintenance Service Worker. Visit trimet.org/careers or fill one out when you arrive at the hiring event.
    • Get set: Our hiring managers want to talk with you! They will be conducting interviews for the position on the spot.
    • Go: Qualified candidates will receive a conditional job offer and information on the next steps to become a TriMet employee.
    • Please bring an ID, resume and any additional documentation that will help streamline the hiring process. 

    Maintenance Service Workers clean buses and trains, inside and out, and keep our vehicles fueled. They check fluids and perform other duties such as cleaning MAX station platforms, to ensure a safe, clean and comfortable environment for riders and employees across our entire transit system. 

    Candidates must hold or be able to obtain a Class B Commercial Driver’s License. However, we will consider your application even if you do not yet have the license or permit. In addition, applicants for the position should be able to provide:

    • A complete 5-year (if applicable) work history, with the reasons you left previous employers.
    • Out-of-state DMV record if you have held a license outside of Oregon in the past 10 years.

    TriMet’s maintenance operations run 24 hours per day, 365 days per year. Maintenance Service Workers must be able to work any shift, at any of our bus garages and rail yards, which are located in Beaverton, Gresham and Portland. Schedules are based on seniority, and most newly hired Maintenance Service Workers will be assigned to graveyard shifts. Maintenance Service Workers must also be able to report to work in all types of weather.

    Join our team!

    TriMet keeps the Portland metro region moving. We’ve been providing safe, reliable transit options for our tri-county region for more than 50 years. Our work is steady, reliable and going places. Join our team, and come along for the ride. Visit trimet.org/careers to learn more.

  • TriMet’s first FX-Frequent Express-bus line speeds up trips and increases ridership by half a million rides in first year

    FX reduces travel times by up to 20% with transit priority and bigger buses running more often

    The first TriMet FX®–Frequent Express–bus line celebrates one full year of service this month with two impressive success stories: increased ridership and proven, faster transit service!

    We launched the FX2-Division line on Sunday, Sept. 18, 2022. Our big, green, FX articulated buses rolled along the 15-mile Division Street corridor between Downtown Portland and Gresham. And, FX-Frequent Express–has lived up to its name, delivering fast, frequent and more reliable bus service.

    FX also is bringing more people on board. In its first year, the line provided 520,000 more rides than the previous Line 2–that’s a 40% increase! While some of that is due to more venues opening and people returning to in-person work and studies following the COVID-19 pandemic, FX2-Division ridership is increasing faster than our system-wide ridership that went up 15% during the same period.

    Opening doors to more riders

    Data gathered from the first 336 days of service shows that riders took 1.83 million trips on FX2-Division between Sept. 19, 2022, and Aug. 20, 2033. The FX line averaged about 42,000 weekly rides in the spring of this year, making it the third busiest bus line in TriMet’s system, outpaced only by Line 72-Killingsworth/82nd Ave and Line 20-Burnside/Stark.

    The 15-mile FX2-Division route extends from the Cleveland Ave Park & Ride in Gresham to the Portland Transit Mall. FX buses use TriMet’s car-free Tillikum Crossing, Bridge of the People, to cross the Willamette River. Joining several bus lines and the MAX Orange Line, FX expanded options for transit connections to the South Waterfront and Portland State University.

    A higher-tier transit experience

    Articulated buses returned to our fleet for the first time in about 25 years, with the 60-foot Nova buses that are dedicated to FX. The buses have space for 60% more people on board and other features that make the service more efficient, including all-door boarding and a bike area inside. Like all of the diesel-powered buses in our fleet, FX buses run on R99 renewable diesel. That’s a cleaner-burning yet chemically identical fuel that reduced TriMet’s greenhouse gas emissions from our fixed-route buses by 61%. 

    We did have to temporarily pull all the 60-foot buses from service beginning in November 2022. This was due to a mechanical defect that TriMet discovered in the buses that prompted an industry-wide recall. Buses began returning to service in early 2023, equipped with safety fixes that were identified, tested and installed in partnership with TriMet.

    Transit priority signals and lanes save riders time

    FX buses move people faster and more efficiently thanks to a next-generation transit priority signal system and bus lanes in key locations. The cutting-edge transit priority signal system is a first-of-its-kind for North America. It’s installed at 57 intersections along the Division corridor, between Southeast 11th Avenue and Division and Gresham Central Transit Center.

    Earlier this summer, TriMet and the Portland Bureau of Transportation (PBOT) conducted a study to calculate the time savings experienced when transit-signal priority was turned off compared to when it was on. That study, which was commissioned by the Federal Highway Administration, found roundtrip travel times decreased by up to 8.2 minutes when the system was turned on.

    Also helping buses move faster are Business Access & Transit (BAT) lanes at key locations. Buses move around traffic, and combined with the transit priority signals, go first when lights turn green. The longest stretch of BAT lanes on FX2-Division spans 12 blocks eastbound between Southeast 110th and 122nd avenues. Many of the transit priority treatments along the route are highlighted with red paint like many of the Rose Lanes in Portland.

    Buses arriving every 12 minutes or better

    FX2-Division expands on the success of TriMet’s Frequent Express service network, which includes 17 bus lines and all five MAX lines, with arrivals every 15 minutes or better. FX buses come even more often, arriving every 12 minutes for most of the day, every day. All-door boarding, bikes on board and stations located where demand is greatest, also make FX more efficient.

    We’re using the data collected through the transit signal priority system to help keep buses on time. On Aug. 27, 2023, we adjusted FX2-Division schedules up to four minutes as part of our regular, annual service changes. (We also implemented our first big package of Forward Together service improvements in August! Check them out here.)

    A roadmap for our future

    TriMet would like to expand on the success of FX with additional Frequent Express lines in the future. Working with Metro and other regional partners, we are in the very early stages of planning for FX on 82nd Avenue, to put faster, reliable transit at the center of its transformation into a safe, vibrant and thriving corridor. 

    Earlier this summer, Oregon’s Congressional delegation announced a $630,000 Federal Transit Administration (FTA) grant to help TriMet and our partners lay the groundwork for this next project. The grant will fund part of the design work. That, along with safety and accessibility improvements by the City of Portland, will allow TriMet to better compete for funding to build an FX line on 82nd Avenue. The announcement followed U.S. Transportation Secretary Pete Buttigieg’s Portland visitto the Portland region in June. 

  • (VIDEO) Beauty and form meet function: TriMet’s Forward Together plan keeps buses moving by adding another line to car-free Tilikum Crossing 

    TriMet’s Tilikum Crossing, Washington Park MAX station serve up wonder while speeding up transit

    They are some of the region’s most spectacular architectural landmarks, and they can’t be reached by car. TriMet’s Tilikum Crossing, Bridge of the People and the underground Washington Park MAX Station are awesome achievements in transportation that were built to be experienced by transit. These brilliant structures are more than beautiful, they are integral parts of our regional transit system. They are where form meets function, giving buses, trains and the people who ride them an advantage–a faster, more reliable ride, with a one-of-a-kind view. 

    We are moving another bus line to the car-free Tilikum Crossing as part of the Forward Together Service Improvements that go into effect Sunday, Aug. 27. In the meantime, we’re continuing progress on “A Better Red,” a project that benefits from the dedicated right-of-way of the Robertson Tunnel. The tunnel was created as part of the Westside MAX Project, which extended MAX Blue Line west of Downtown Portland to Beaverton and Hillsboro. MAX Red Line trains would later share the track. Today, both lines serve the Washington Park MAX Station–-the deepest transit station in North America. 

    Tilikum Crossing improves transit service

    Take TriMet to experience the towering light and splendor of the Tilikum Crossing, a first-of-its-kind crossing of the Willamette, accessible only by transit, by bike, mobility device or foot. Completed in 2015 as part of the Portland-Milwaukie Light Rail project, Tilikum Crossing was the first bridge of its kind in the United States. The four-pier, cable-stayed-type bridge rises 78 feet above the Willamette River, with twin towers that soar another 180 feet into the sky! The bridge opened as the first new span across the Willamette since the Fremont Bridge in 1973. 

    TriMet will move Line 19-Woodstock/Glisan to the Tilikum Crossing as part of Forward Together, to help avoid delays caused by traffic congestion on the neighboring Ross Island Bridge. And that’s not all. We’re improving service so that Line 19 buses arrive every 30 minutes for more hours of the day, every day. And, we’re adjusting the route in Southeast Portland through the Eastmoreland neighborhood. Buses will no longer travel on Southeast Rex Street or 32nd Avenue, to speed up travel time.

    The changes coming to Line 19 are part of the first large package of updates that TriMet will roll out with Forward Together, a sweeping overhaul of transit service that we took on coming out of the COVID-19 pandemic. Forward Together is focused on equity and will make it easier for more people to connect with opportunities throughout the region. It moves some service from areas with low ridership and higher incomes to those where there are more people with lower incomes, who rely on transit to connect with opportunities throughout our region.

    Additional improvements include upgrading Line 54-Beaverton-Hillsdale Highway to Frequent Service and adding buses on lines 8, 15, 35, 43, 56, 44, 70, 75 and 94 to increase the hours of day, frequency and days of the week when our service is convenient, robust and reliable.

    The Forward Together plan moves buses to where they’re most needed and most likely to be used. As a result, we are reallocating some of our services. We are discontinuing lines 61, 64, 65, 66 and 68 due to low ridership. The limited, commuter-hours service will be replaced by improvements on lines 43, 54 and 56 and the current service on lines 8, 9 and MAX. Line 36-South Shore will also be retired due to very low use.

    About 30% of our bus lines will see some sort of change with this package of improvements, and we ask all riders to visit trimet.org and plan a trip for Aug. 27 or later, to see how to adjust their travel after the changes take effect. 

    A Better Red work continues

    We’re rolling out Forward Together as A Better Red—our MAX Red Line extension and reliability project continues. Less than two months remain in our ongoing, 126-day disruption required for the current phase of the project. The work includes the replacement of the Portland Airport MAX Station and the installation of a second track along the alignment between the airport and Gateway Transit Center. During the project, shuttles are serving MAX stations between PDX and Gateway, running about every 15 minutes throughout most of the day. 

    When the work is completed in 2024, the MAX Red Line will extend to 10 additional stations into Hillsboro. The entire MAX system will benefit from the track improvements, resulting in more reliable light rail service across the region.

    Transit tunnel moves MAX trains past traffic

    MAX Blue and Red lines benefit from another architectural wonder: the Washington Park MAX Station. At 260 feet underground, it’s the deepest transit station in North America, sitting some 90 feet further below ground than any station in New York City’s famed subway system. 

    Located within Portland’s West Hills, the station serves as a gateway to Washington Park and some of the region’s most beloved treasures, including the Oregon Zoo. It’s a one-of-a-kind stop along our 60-mile light rail system. Because of its underground location, the Washington Park MAX Station stays a cool 50-55 degrees year-round. Riders coming in from a warm day relish the rush of cool air as trains arrive after traveling 55 miles per hour through the underground tube. A geological timeline—created from a drilling core sample—runs along the platform, highlighting historical milestones. The walls of the tunnel are awash with colorful vinyl panels that capture the natural beauty of the Washington Park experience. 

    Experienced best by transit

    Like Tilikum Crossing, the Washington Park MAX Station was built to support the region’s transit system. These architectural wonders make riding faster and more convenient by giving transit vehicles opportunities to move past traffic, maintain speed and avoid delays. Each was a first of its kind–the Tilikum Crossing, as the nation’s longest car-free bridge and the Washington Park MAX station, the nation’s deepest. And neither can be experienced by car. TriMet invites you to take in the awe the next you ride. Visit trimet.org and plan a trip.