Media releases

  • TriMet brings on agency’s first Chief of Strategy and Planning, with an eye to the future

    Claire Khouri joins TriMet leadership in forging a strategic path forward to foster coordinated transit growth for our region and our riders 

    Claire Khouri becomes TriMet’s first Chief of Strategy and Planning on Nov. 27, 2024. Khouri brings to TriMet more than 20 years of experience in public policy and leading collaboration to build out strategy, technical systems and infrastructure. Her contributions will be integral for TriMet and transit, with regional projects such as the Interstate Bridge Replacement Program and 82nd Avenue Transit Project on the horizon and major initiatives to grow transit ridership and transition to a zero-emissions bus fleet continuing at TriMet.

    “As TriMet’s Chief Strategy and Planning Officer, Khouri will be essential in identifying and implementing agency-wide initiatives and programs that help us better serve our riders and our region,” said TriMet General Manager Sam Desue Jr. “Her transit, policy and leadership experience will guide our strategic vision for the years to come especially around our infrastructure needs and partnership opportunities.”

    At TriMet, Khouri will lead strategic planning and development, with oversight of our Planning Department and Engineering and Construction and Public Affairs divisions. She will also oversee the agency-wide program to move to a zero-emissions bus fleet.

    “This role will combine my history in both transit operations and capital projects as well as my passion for tackling challenges, finding common ground and efficiencies and using data to inform thoughtful decision-making,” said Khouri. “I love public service. I’m one of those people who needs to wake up and do something I believe in everyday that provides service to my community and my region, and I’m excited to join the TriMet team that does just that.”

    Prior executive at Sound Transit

    Khouri comes to TriMet from Sound Transit in Seattle, where she worked since April 2018. She served as Deputy Executive Director of Portfolio Management and Integrity in Sound Transit’s Portfolio Services Office for the past three-and-a-half years. In that role, Khouri worked on streamlining and optimizing processes for building out Seattle’s light rail system and delivering safe and reliable transit service. The $145 billion expansion is considered the most ambitious in the nation. Prior to her latest role, Khouri served as Sound Transit’s Chief of Staff of Operations, acting as a key strategic advisor and facilitating strategic partnerships with other agencies.

    Background in Michigan government

    Before moving to the Pacific Northwest, Khouri worked in state-level politics in Michigan, her home state, for nearly 15 years. She served as the Deputy Director of Strategy for then-Governor Rick Snyder for more than seven years. She was a top leader on his administration’s strategy team, leading cultural and transformational change in the government. In addition to leading policy work on infrastructure, local and state government reform, higher education and other various topics, her responsibilities included directing the implementation of performance management statewide and helping lead a bi-partisan infrastructure commission. Prior to her work in the governor’s administration, Khouri worked in the Michigan Senate as a legislative staffer in various capacities.

    Among her most rewarding work, Khouri has enjoyed creating new teams, bringing people together to identify opportunities for improvement and centering resources to deliver better outcomes, whether for transit projects or government optimization. While working in the Michigan governor’s office, she managed the Office of Good Government, focused on improving government efficiency and transparency and she directed a statewide asset management system pilot, which laid the foundation for using data to make more informed decision on state of good repair infrastructure projects.

    Education

    Khouri holds a bachelor’s degree in political science from the University of Michigan and a master’s degree in public administration from University of Michigan’s Gerald R. Ford School of Public Policy.

    Outside of work, Khouri enjoys being active, hiking, taking walks with her French bulldog Guy and finding Zen in hot yoga. She enjoys spending time with family and friends and looks forward to exploring the Portland region and the culinary opportunities that abound here.

    About TriMet’s leadership team

    TriMet’s executive team consists of the general manager, the chief operating officer and other chiefs/executive directors of the agency’s divisions. The team works together to deliver safe and reliable transit service for residents of Clackamas, Multnomah and Washington counties.

    Learn more at trimet.org/about/leadership.

  • TriMet’s first FX-Frequent Express-bus line speeds up trips and increases ridership by half a million rides in first year

    FX reduces travel times by up to 20% with transit priority and bigger buses running more often

    The first TriMet FX®–Frequent Express–bus line celebrates one full year of service this month with two impressive success stories: increased ridership and proven, faster transit service!

    We launched the FX2-Division line on Sunday, Sept. 18, 2022. Our big, green, FX articulated buses rolled along the 15-mile Division Street corridor between Downtown Portland and Gresham. And, FX-Frequent Express–has lived up to its name, delivering fast, frequent and more reliable bus service.

    FX also is bringing more people on board. In its first year, the line provided 520,000 more rides than the previous Line 2–that’s a 40% increase! While some of that is due to more venues opening and people returning to in-person work and studies following the COVID-19 pandemic, FX2-Division ridership is increasing faster than our system-wide ridership that went up 15% during the same period.

    Opening doors to more riders

    Data gathered from the first 336 days of service shows that riders took 1.83 million trips on FX2-Division between Sept. 19, 2022, and Aug. 20, 2033. The FX line averaged about 42,000 weekly rides in the spring of this year, making it the third busiest bus line in TriMet’s system, outpaced only by Line 72-Killingsworth/82nd Ave and Line 20-Burnside/Stark.

    The 15-mile FX2-Division route extends from the Cleveland Ave Park & Ride in Gresham to the Portland Transit Mall. FX buses use TriMet’s car-free Tillikum Crossing, Bridge of the People, to cross the Willamette River. Joining several bus lines and the MAX Orange Line, FX expanded options for transit connections to the South Waterfront and Portland State University.

    A higher-tier transit experience

    Articulated buses returned to our fleet for the first time in about 25 years, with the 60-foot Nova buses that are dedicated to FX. The buses have space for 60% more people on board and other features that make the service more efficient, including all-door boarding and a bike area inside. Like all of the diesel-powered buses in our fleet, FX buses run on R99 renewable diesel. That’s a cleaner-burning yet chemically identical fuel that reduced TriMet’s greenhouse gas emissions from our fixed-route buses by 61%. 

    We did have to temporarily pull all the 60-foot buses from service beginning in November 2022. This was due to a mechanical defect that TriMet discovered in the buses that prompted an industry-wide recall. Buses began returning to service in early 2023, equipped with safety fixes that were identified, tested and installed in partnership with TriMet.

    Transit priority signals and lanes save riders time

    FX buses move people faster and more efficiently thanks to a next-generation transit priority signal system and bus lanes in key locations. The cutting-edge transit priority signal system is a first-of-its-kind for North America. It’s installed at 57 intersections along the Division corridor, between Southeast 11th Avenue and Division and Gresham Central Transit Center.

    Earlier this summer, TriMet and the Portland Bureau of Transportation (PBOT) conducted a study to calculate the time savings experienced when transit-signal priority was turned off compared to when it was on. That study, which was commissioned by the Federal Highway Administration, found roundtrip travel times decreased by up to 8.2 minutes when the system was turned on.

    Also helping buses move faster are Business Access & Transit (BAT) lanes at key locations. Buses move around traffic, and combined with the transit priority signals, go first when lights turn green. The longest stretch of BAT lanes on FX2-Division spans 12 blocks eastbound between Southeast 110th and 122nd avenues. Many of the transit priority treatments along the route are highlighted with red paint like many of the Rose Lanes in Portland.

    Buses arriving every 12 minutes or better

    FX2-Division expands on the success of TriMet’s Frequent Express service network, which includes 17 bus lines and all five MAX lines, with arrivals every 15 minutes or better. FX buses come even more often, arriving every 12 minutes for most of the day, every day. All-door boarding, bikes on board and stations located where demand is greatest, also make FX more efficient.

    We’re using the data collected through the transit signal priority system to help keep buses on time. On Aug. 27, 2023, we adjusted FX2-Division schedules up to four minutes as part of our regular, annual service changes. (We also implemented our first big package of Forward Together service improvements in August! Check them out here.)

    A roadmap for our future

    TriMet would like to expand on the success of FX with additional Frequent Express lines in the future. Working with Metro and other regional partners, we are in the very early stages of planning for FX on 82nd Avenue, to put faster, reliable transit at the center of its transformation into a safe, vibrant and thriving corridor. 

    Earlier this summer, Oregon’s Congressional delegation announced a $630,000 Federal Transit Administration (FTA) grant to help TriMet and our partners lay the groundwork for this next project. The grant will fund part of the design work. That, along with safety and accessibility improvements by the City of Portland, will allow TriMet to better compete for funding to build an FX line on 82nd Avenue. The announcement followed U.S. Transportation Secretary Pete Buttigieg’s Portland visitto the Portland region in June. 

  • Independent analysis once again finds no systemic racial bias in TriMet fare enforcement

    2018 study finds fare evasion, small group of chronic offenders continue to pose challenges

    48,060 Fare Enforcement Incidents
    (March 2016 ~ March 2018)
    Warnings Citations Exclusions
    4,228 39,464 4,368

    Two years after TriMet’s first independent, third party analysis of the agency’s fare enforcement practices, a new analysis once again finds no evidence of systemic racial bias. Dr. Brian Renauer, with Portland State University’s (PSU) Criminal Justice Policy Research Institute, conducted both the 2018 and 2016 reviews. His latest analysis examined just over 48,000 fare enforcement incidents on the MAX Light Rail System from March 2016 to March 2018.

    No disparity in fare enforcement

    Renauer’s analysis uses TriMet’s fare enforcement and ridership statistics, as well as our fare evasion survey. It’s believed that TriMet is the only transit agency in the U.S. to use a survey of fare evaders to examine for racial disparity.

    “Comparing the racial/ethnic breakdown of fare evaders in the 2016-2018 fare evasion surveys to the racial/ethnic disparity in actual fare evasion outcomes reveals little to no disparity,” said Renauer.

    Repeat/chronic offenders pose challenges

    According to Renauer, repeat fare evasion is still a unique challenge for TriMet. His 2018 analysis found that in nearly 34 percent of incidents, the person evading fare had been involved in at least one other incident during the two-year study period. That percentage grows when it comes to African Americans.

    “In 46 percent of incidents involving African Americans, the rider involved had at least one other fare evasion during the two-year time frame,” said Renauer.

    While Renauer’s 2016 research had noted that African Americans received exclusions at a slightly elevated rate, his 2018 report found that rate had dropped below the threshold for disparity. With his latest analysis, TriMet asked Renauer to dig deeper on the data.

    “The results of this effort (a more in-depth examination) illustrated the presence of a small group of chronic fare evaders and persons receiving repeated exclusions,” said Renauer.

    Renauer concluded that small group who continually engage in fare evasion led to the elevated rate for exclusions, and was not the result of racial or ethnic biases. His research found that 56 people accounted for about 25 percent of the 732 exclusions given to African Americans during the past two years. If those 56 persons had only one exclusion, instead of three or more, the exclusion rate would have been 4 percent lower according to Renauer.

    Addressing fare evasion

    The analysis found a 16.6 percent fare evasion rate on the MAX system in 2018. That’s up from the 14.5 percent noted in the 2016 report. TriMet is working to increase fare enforcement on the system. TriMet has signed a contract with Portland Patrol Inc. for a new type of contract security officer to patrol the transit system. Within a year’s time, we expect to have up to 30 personnel with a peace officer background providing a security presence while conducting TriMet Code enforcement, including checking fares.

    TriMet also recently took steps to decriminalize fare enforcement and bring greater equity to the process and our transit system. We believe these efforts will help reduce fare evasion, and may stop some people from continually evading fare.

    • Reduced fares for those on a low income: TriMet expanded the Honored Citizen fare program so adults who earn less than double the federal poverty level qualify for discounted fare. The Honored Citizen fare is half the price of a single ride or day pass, and an Honored Citizen month pass is 72 percent less than the cost of an adult month pass. Already more than 1,500 people have enrolled in the Honored Citizen program based on income level.
    • New penalties for adult fare evasion: TriMet now provides adults caught without a valid fare new options to resolve their fare citations without entering into the court system. The person may qualify for a reduced fine or community service. Those who qualify for our Honored Citizen program, based on age, disability or low-income level, will have their fine voided if they successfully enroll in the program. In the first five weeks since the options went into effect, 38 people have had their citations waived by entering the Honored Citizen program.

    “Equity and transparency in fare enforcement are a priority for TriMet, and will remain so as we increase our enforcement efforts,” said TriMet General Manager Doug Kelsey. “Fare is fair. While we remain challenged with a small number of people who repeatedly do not pay, we hope our reduced fare program and less punitive options to resolving fare citations will give people the opportunity to break the cycle of fare evasion.”

    Read the full PSU analysis of TriMet’s fare enforcement practices on MAX (2016-2018)

    About TriMet

    TriMet provides safe, reliable, affordable and valued transit service for more than 310,000 customers a day throughout the Portland, Oregon metro area. TriMet’s bus, MAX Light Rail, WES Commuter Rail and LIFT paratransit operation cover a 533-square mile service area, connecting people with their community, while easing traffic congestion and reducing air pollution.

  • TriMet’s Board of Directors appoints interim General Manager

    TriMet’s Board of Directors has appointed TriMet General Counsel Shelley Devine as interim General Manager of the transit agency. The Board made the appointment during a teleconference this morning, Wednesday, Feb. 21, 2018. General Manager Neil McFarlane wrapped up his service today. He announced his retirement in October after more than seven years as General Manager, and some 27 years with TriMet.

    Devine will temporarily lead TriMet while the Board finalizes its decision on a permanent General Manager. TriMet and the Board have conducted community outreach since November during the General Manager search. The Board named TriMet’s Chief Operating Officer (COO) Doug Kelsey as the finalist for the position at its January 24 meeting. Board members and Kelsey have been meeting with community stakeholders to discuss TriMet’s long- and short-term goals. The Board expects to make a decision at its February 28 meeting on whether to offer Kelsey the General Manager position or continue the search.

    Interim General Manager Devine joined TriMet in March 2008 as Senior Deputy General Counsel and was named General Counsel in March 2014. She oversees TriMet’s Legal Services Division and has served as advisor to the General Manager and Board.

  • Major retailers continue selling paper tickets as Hop Fastpass™ rollout continues

    Learn about the ease and benefits that come with switching to Hop

    Major retail outlets that sell TriMet fares will continue to sell traditional paper tickets and passes into the summer as TriMet increases the marketing and education about Hop Fastpass™ transit fare cards. We heard from riders who are unclear about Hop and how it works so TriMet will be spending the coming months talking about all the ways to pay with Hop, how easy it is to use and the benefits you get with Hop that you don’t get with paper fares. TriMet will look to set a date later this spring for the transition away from paper fare sales at major retailers.

    Hop is just as easy as paper, just tap for every ride

    Hop is a new transit fare card that you use on TriMet, C-TRAN and Portland Streetcar. Just like traditional paper tickets and passes, use your Hop card to pay for your ride.

    Go to one of the hundreds of convenient retail locations that sell TriMet fares (such as Fred Meyer and Safeway). Instead of getting a book of paper tickets or a paper month pass, get a Hop card and load money on it. The Hop card costs $3. That is a one-time fee unless the card is lost or destroyed. Then you will need to purchase a replacement card.

    Pay your fare by tapping your Hop card (or phone tied with a mobile wallet) on the green Hop reader every time you board. Readers are located at MAX, WES and Vine stations and on board buses and streetcars. The system automatically deducts the cost of the ride from the user’s balance.

    Hop brings benefits that paper tickets do not

    The system gives you the best fare so you save as you ride.
    Get the savings of a day or month pass without the upfront cost of a pass. For an Adult, a month pass is $100. With Hop you can avoid that upfront cost and pay as you go!

    • Use the Hop card for two trips—more than 2½ hours apart—in one day and earn a day pass, which gives you free rides the rest of that day.
    • Paying with the Hop card, reach the cost of a month pass and ride free the rest of the month.

    Don’t waste money on fare you don’t use.

    • With a paper month pass, if you don’t end up riding 20 days in a month you end up wasting money. With the Hop card, you only pay for the rides you take.
    • With a paper day pass, if you don’t end up riding twice in the day more than 2 ½ hours apart, you’re out money. Again with the Hop card, you only pay for the rides you take.

    Easily reload money just about anywhere, anytime.

    • At the Customer Service desk (or, in the future, at the checkout lane) at a growing number of stores. At any Plaid Pantry convenience store, reload with cash only.
    • Online at myhopcard.com, using the Hop Fastpass app (download free from Google Play and iTunes) or by calling 1-844-MYHOPCARD.
    • Set up auto-load (requires card registration).

    Enjoy lost-card protection.

    • Hop is account-based, which means the value is stored in the user’s account rather than the card itself. If the card is registered, and the user reports a lost card, the balance in the account is protected and the user must pay only for a replacement card. Replacement cards can be purchased at any participating retailer.
    • It is important to report a lost or stolen card as soon as possible, so the card can be deactivated. If the card is registered, you can deactivate it yourself online.

    More retailers are getting on board with Hop.

    • TriMet has grown its network of retail outlets from a little more than 100 in 2016 to more than 350 today – a first for a transit agency of TriMet’s size.
    • TriMet is partnering with even more stores to increase that number to 500 locations where you can sell and load money on Hop cards.

    Hop has many convenient ways to pay

    • Hop card: Purchase a Hop card at a local retailer or ticket office and load money on to it.
    • Contactless credit/debit card: Tap your contactless credit or debit card (with near field communication).
    • Mobile wallet: Pay your fare with a bankcard stored in an Android Pay, Apple Pay or Samsung Pay mobile wallet. While a great option for less frequent riders including tourists and visitors, users can only buy an Adult fare and do not get all the benefits of a Hop card.
    • Hop virtual card in Android Pay: TriMet is beta testing the ability for riders with Android Pay to buy a virtual card and store it in their mobile wallet – making Hop the first transit fare card in the world available in Android Pay. Beta testers are able to tap their phone to a Hop reader and get all the benefits of a physical Hop card. Stay tuned for the rollout timeline of this new payment feature.

    Learn more about the ease and benefits of Hop.

    Wondering about your Hop data?

    The Hop system collects anonymous ridership and travel pattern data for use in aggregate to look at broad ridership trends. Individual transaction data, such as where a person’s card was tapped and when, is only available to support staff to answer customer questions about their account.

    About Hop

    Hop is the next generation of transit fare, offering a cash-free, hassle-free option that’s valid throughout the Portland-Vancouver metro area. Hop Fastpass – a better way to pay!

  • New law gives TriMet authority to offer some fare evaders a second chance to stay out of court system

    HB 2777 reinforces TriMet’s commitment to bring equity to fare/code enforcement

    Oregon Governor Kate Brown signed House Bill 2777 last week, clearing the way for TriMet to pursue new options that give individuals the opportunity to correct their behavior when cited for violations of the TriMet Code, including fare evasion. HB 2777 grants transit districts the authority to offer a new, administrative option for resolving citations. Read the text of HB 2777.

    Currently, citations, including fare evasion, must be resolved through the courts. They can leave a permanent mark on a violator’s record that could affect their ability to get a job, rent property or serve in the military. That can be a severe penalty for not buying a $2.50 fare. HB 2777 provides a framework to make the system more equitable and bring the punishment in line with the offense.

    “This law is about proportionality,” said Sen. Michael Dembrow (D) of Portland, one of the bill’s chief sponsors. “It gives TriMet new, less punitive tools to enforce fare evasion and other code violations.”

    However, riders should not see this as a change to TriMet’s rules. Fares remain required on all TriMet vehicles and those who choose not to pay or repeatedly evade fare will be held accountable. Also, we continue working to increase fare enforcement on the transit system.

    How we got here

    TriMet began a thorough review of the fare enforcement process in 2016. We collaborated with Portland State University and other organizations to learn how our enforcement process affects the community. We wanted to understand the underlying causes of fare evasion and what we could do to improve our enforcement efforts.

    Portland State issued a report in December that found no evidence of systemic racial bias in TriMet’s fare enforcement, but it recommended a closer look at factors like health and economics as precursors to fare evasion, especially for chronic offenders. It also called for a review of enforcement policies to ensure fairness.

    Fairness in accountability

    HB 2777 gives TriMet the authority to offer alternatives for some who violate TriMet’s Code. Under the law, TriMet can provide violators up to 90-days to engage in an administrative process that could reduce the fine or allow community service to resolve the citation. If resolved during this period, TriMet would not submit the citation to the court, which means the violation would not become part of a person’s court record. When the 90-day window closes, TriMet could still pursue unresolved violations through the court system.

    “TriMet strives to be a model in the equitable application of its rules and response to violations,” said TriMet Director of Diversity and Transit Equity John Gardner. “Our aim is to get people to pay their fare, not unnecessarily funnel them into the judicial system.”

    “We continually see data that shows that when people are given the chance to rectify their mistakes in a manner that acknowledges their humanity that they are much less likely to reoffend,” said Rep. Chris Gorsek (D) of Troutdale, who advocated for the legislation. “That’s what this bill does; it brings some compassion back into the process.”

    What’s next?

    TriMet’s Board of Directors will have to enact an ordinance to authorize the administrative options permitted by HB 2777. In the months ahead, TriMet will work with community partners to determine who qualifies, how to adjust fines, and which community service options to offer. We hope to have the administrative options in place when the new law takes effect on January 1, 2018.

  • Independent analysis finds no systemic racial bias in TriMet fare enforcement

    Agency pursues opportunities to improve equity of overall fare enforcement efforts including making violations less punitive

    TriMet has completed the most in-depth evaluation ever of our fare enforcement practices and according to an independent third-party analysis there is no evidence of systemic racial bias. We do, however, intend to use the report to make changes we believe will improve the equity of our fare enforcement efforts. The findings revealed a growing fare evasion rate, a need for more fare enforcement and opportunities to make consequences less punitive while still providing an effective incentive for riders to have appropriate fare.

    No systemic bias, repeat offenders pose a challenge

    TriMet heard concerns from the community that our fare enforcement actions were “uneven” across races and ethnicities. Working with the TriMet Board of Directors, our Transit Equity Advisory Committee and the community – we took an in-depth look at our fare enforcement program.

    View TriMet’s guiding principles for fare enforcement program
    today reported

    That extensive review included an onboard survey to determine the demographics of our riders as well as a fare evasion study to understand who is riding without paying, how often and why. That survey showed an overall 14.5 percent fare evasion rate, which includes those without fare, expired transfers or inappropriate fare. To get a holistic view, we reached out to the community and our customers through listening sessions and an electronic survey of riders for their thoughts and feelings on our fare enforcement including whether people of color are treated fairly. TriMet then engaged Portland State University’s (PSU) Criminal Justice Policy Research Institute for an independent analysis to determine whether racial/ ethnic disparities exist in TriMet fare enforcement outcomes and, if so, what are the contributing factors.

    The reports key conclusions:

    1. No systemic bias. “Conclusion 1: Differences between the fare evasion survey results and enforcement outcomes are small and indicate little disparity. Thus, it does not appear TriMet fare enforcement on the MAX is systemically biased towards certain races and ethnicities; however the elevated percentage of African American riders being excluded should be examined more closely.”
    1. Repeat violators pose challenge. “Conclusion 2: Repeat violations (i.e. getting caught without fare/improper fare more than once in the two years of data) comprise 25.5% of all enforcement incidents and 36% of African American incidents. This percentage appears high and represents a unique challenge for TriMet fare enforcement.”
    1. Continued assessment. “Conclusion 3: Although there were two positive significant relationships in the adult analysis, the size of the relationship and difference between significance and insignificance was relatively small enough that the results are unlikely based on a systemic bias in TriMet fare enforcement, future studies should continue to assess these relationships.”

    View the PSU Criminal Justice Policy Research Institute analysis

    Changing enforcement approach

    While PSU’s Criminal Justice Policy Research Institute found no across the board bias in TriMet’s fare enforcement actions, it revealed opportunities for improvement as we strive to have enforcement that is equitably applied and not overly punitive, but that changes unwanted behavior.

    “When it comes to fare enforcement, we do not want to set people on a path that puts them into the judicial system, rather we want practices that motivate riders to pay their fare,” said TriMet Chief Operating Officer Doug Kelsey.

    We looked to our colleagues and reviewed fare enforcement practices across other transit systems including Dallas, Los Angeles, Minneapolis, New York, Phoenix, Buffalo, and San Francisco.  We are now pursuing a number of initiatives including:

    • Seeking legislative authority to pilot an administrative option that will allow first-time violators to pay a reduced fine prior to the citation being forwarded to the court.
    • Evaluating a community service option that could be used in lieu of payment.
    • Researching the feasibility of a new regional Low Income Fare program.
    • Bringing exclusion hearings in-house.
    • Expediting the exclusion modification process by granting the Administrator and the Hearings Officer the authority to grant exclusion modifications.
    • Expanding the amount of fare inspections on our system.
    • Conducting a review of staffing levels to determine additional personnel needs.
    • Increasing training for TriMet personnel who conduct enforcement, on de-escalation practices, cultural competency and mental health issues.
    • Creating an awareness campaign to increase customer education of fare requirements, consequences for violations and options for requesting an exclusion modification.
    • Continuing coordination with jurisdictional partners on consistent application of TriMet Code.

    “With the findings of our in-depth evaluation into past fare enforcement practices and with the new initiatives underway, I am confident we will continue to ensure TriMet’s fare enforcement efforts are both effective and as fair as possible for all of our riders,” said Kelsey.