With space limited at stations and on board trains and buses, fans may need to wait for the next vehicle to keep everyone safely spread out
Over the years, TriMet has been honored to be a part of so many people’s game day experience, and we have always felt a deep responsibility to get fans to and from games as safely as possible. Before some fans return to Providence Park this week to watch the Thorns FC take on Kansas City on Friday, April 9, we want to remind those who plan on taking TriMet that buses and MAX trains have their own capacity limits, as well as other safety protocols.
In the same way Providence Park cannot accommodate every fan right now, TriMet buses and trains can only carry a limited number of people, to ensure there’s enough room for everyone to spread out. Because of the capacity limits, some riders may have to wait for the next bus or train if the first one is full. We appreciate everyone’s patience and respect for the guidelines, which are in place to keep all riders safe and healthy.
Taking TriMet to Providence Park
Providence Park will reopen to fans on Friday at 25% capacity for Oregon’s first live professional sporting event in more than a year. This may be the first time that many fans have used TriMet in the past 12 months. We want to do our part to welcome them on board and remind them of how riding has changed.
- Masks: Federal law requires wearing a mask on transit that covers your mouth and nose. TriMet has free masks available in dispensers on all of our vehicles, if you need a fresh one. Masks are also required at busy stations and stops.
- On-board limits: The number of riders on board is limited to allow for social distancing. Those limits are posted near the doors. Seats are also marked off to help riders spread out from others.
- Social distancing: Plan extra time and please be respectful and look for the visual cues about where to sit. Placards designating that certain seats be left open are located throughout buses and trains. If there is not enough room on board to spread out from others by 3 feet, please wait for the next bus or train. Another one should arrive soon.
- Exiting: Please exit through the backdoor on buses to avoid coming into contact with those boarding at the front. On MAX, please wait for others to exit before boarding.
Demonstrate patience and respect
While TriMet will be operating some extra service for Friday’s Thorns game—and again on Tuesday, April 13, for the first live Timbers game—it may not be enough for every rider to hop on the first train or bus they see. To keep riders moving and answer questions, we will have extra staff at the Providence Park MAX Station. There, they will help riders make their connections and remind them of the social distancing guidelines that TriMet has in place.
TriMet’s Rider Support team is also here to answer your questions and help you reach your destination. You can call or text 503-238-7433 (RIDE) between 7:30 a.m. and 5:30 p.m. for more information on service and tips on planning your trip, or you can follow us on Twitter for the latest information and to have your questions answered.
For more information about what we’re doing to prevent COVID-19, go to our webpage trimet.org/health. TriMet thanks our riders for their understanding and is excited to see the Portland Thorns and Timbers back in action at Providence Park.