Get a free Hop Fastpass® card when you exchange unvalidated, foil-stamped paper tickets or mobile tickets for Hop value
Mark your calendar! If you’re still holding on to unvalidated foil-stamped paper tickets or mobile tickets purchased with the TriMet Tickets app, TriMet has news for you. Coming this September and October: we’re taking Hop and our ticket exchange events on tour. See us at transit centers and Park & Rides in Milwaukie, Portland, Hillsboro and Gresham, and don’t forget your tickets! You can exchange up to $250 worth of paper or mobile tickets and get a free Hop card loaded with equal value.
The tour will also make stops at the TriMet Ticket office on select Saturdays through the end of the year. We’ll be there between 9:00 a.m. and 1:00 p.m. on Saturday, Sept. 21 and Saturday, Oct. 26. Tickets can be exchanged at the ticket office during the week during regular business hours, 8:30 a.m. until 5:30 p.m., as well. The ticket office is located on the west side of the square near the Pioneer Courthouse Square waterfall fountain. Plan your trip.
Riders with non-Hop paper tickets have another option. Mail them in! Use this form to get started.
Tickets are going fast
Our old tickets won’t be around much longer. In April, we announced plans to phase out our mobile ticketing app and most non-Hop paper tickets. Mobile ticket sales stopped in August. After Tuesday, Dec. 31, 2019, we will no longer accept foil-stamped or mobile tickets. Since Hop is a better way to pay, you’ll be happy you made the switch.
It’s like being our V.I.P.
Hop is loaded with benefits, but unlike splurging on front row seats, it won’t hurt your bottom line. In fact, Hop can help you save on your transit costs. Here’s how:
- With Hop, you’ll earn passes as you ride. That means you’ll never pay more than the cost of a day pass for a day of travel, and once you reach the cost of a month pass, the rest of the rides that month are free.
- By earning passes, you also avoid the upfront cost of buying a day or month pass. Adult riders who previously purchased a month pass for $100 can load funds to their card as needed for trips. Once they reach $100 within a calendar month, the rest of the month’s rides are free!
- With earned passes, you also avoid paying for rides you don’t take. If you don’t reach the cost of a monthly pass within the month, anything left over can be applied to the next month’s rides.
- Registered cards come with even more cost-saving benefits. If you happen to lose your card, you can call 1-844-MYHOPCARD to freeze the balance and transfer it to a new card.
- When a card is registered, it can also be set to auto-load funds to your account from a bankcard, so you can rest assured you will always have fare.
Smartphone fan club
If you’re a fan of paying fare with your phone, Hop puts you on a world stage. In May, Hop became the first transit fare card in North America on iPhone. We also rocked the world when we worked with Google and became the first virtual transit fare card available within Google Pay globally. Talk to a customer service representative at a ticket exchange, visit myhopcard.com or give us a call at 1-844-MYHOPCARD to learn how to go virtual. Riders using their phone to pay should keep it charged at all times.
Tap like a groupie
The Beatles may have said it best. Whether you go virtual or choose a physical card, remember: a tap is your “ticket to ride.” Hop taps act like modern-day ticket validators, and a tap is your proof of purchase. Like listening to your favorite song time and again, tap your card to a Hop reader with every ride, including transfers — even if you’ve already earned a day or month pass. Hop readers are located near the fare box on buses, but you’ll find them on the platform for trains.
TriMet and our transit partners, C-TRAN and Portland Streetcar, launched Hop Fastpass® on July 17, 2017, introducing a better way to pay across the Portland-Vancouver Metro area. Go to myhopcard.com to learn about Hop, including answers to common questions, how-to videos and more!