TriMet encourages you to switch to Hop with ticket exchange events in Sherwood, Troutdale, West Linn and Estacada

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Exchange unvalidated, foil-stamped paper tickets for value on a free Hop card before it’s too late

Hop Fastpass® is your ticket to ride transit throughout the Portland-Vancouver Metro area. As of Dec. 31, 2019, TriMet plans to no longer accept most non-Hop paper tickets. That’s why we’re hosting ticket exchange events to help our riders make the switch to Hop. Bring your unvalidated, foil-stamped paper tickets to an upcoming event or the TriMet Ticket Office, and we’ll exchange them for equal value loaded on to a free Hop card. We’ll also have friendly TriMet staff available to answer all of your questions about Hop. Riding with Hop is fast, easy and convenient, and it can help you save on your transit costs. Just remember to tap with every ride and transfer.

Hop readers are located on platforms and on board buses and streetcars.

Upcoming ticket exchange events

Tuesday, May 14
Sherwood Senior Center
21907 SW Sherwood Blvd., Sherwood
3:30 p.m. – 6:00 p.m.
Join the Facebook Event

Tuesday, May 21
Troutdale Library
2451 SW Cherry Park Rd., Troutdale
3:30 p.m. – 6:00 p.m.
Join the Facebook Event

Monday, June 24
West Linn Public Library
1595 Burns St., West Linn
3:30 p.m. – 6:00 p.m.
Join the Facebook Event

Wednesday, July 31
Estacada Community Center
200 SW Club House Drive, Estacada
3:30 p.m. – 6:00 p.m.
Join the Facebook Event

Ticket exchange details

We can accept up to $250 worth of unvalidated, foil-stamped Adult, Youth or Honored Citizen tickets at the exchange events in return for a free Hop loaded with the value. Since monthly passes as well as 7-, 14- and 30-day passes come pre-validated, they cannot be exchanged.

If you’re already using Hop and still have unvalidated, foil-stamped paper tickets, we can help! Stop by a ticket exchange event or the TriMet Ticket Office to add ticket value to an existing physical or virtual Hop card.

Hop is also available as a virtual card through the Google Play Store.

Phasing out most non-Hop paper tickets

TriMet encourages riders to make the switch to Hop Fastpass® as we plan to no longer accept most non-Hop tickets after Dec. 31, 2019. That includes unvalidated 7-, 14- and 30-day passes; unvalidated, foil-stamped paper tickets and passes; and mobile tickets from the TriMet Tickets app. We will, however, continue to sell validated paper ticket receipts printed on buses, LIFT tickets and passes, and paper Hop tickets sold at machines on rail platforms.

Hop tickets should also be tapped to a reader prior to boarding.

Why make the switch?

Hop offers benefits you just can’t get with paper, including:

  • The ability to earn day and month passes as you ride with lower upfront costs, and only paying for the rides you take.
  • 500+ locations to reload fare, as well as online at myhopcard.com and the Hop mobile app.
  • Lost card protection and options like auto-load for registered accounts.

Can’t make it to Sherwood, Troutdale, West Linn or Estacada? There are plenty of ways to switch out unvalidated, foil-stamped tickets for money on a free Hop card:

  1. At the ticket office — Tickets can be exchanged at the TriMet Ticket Office during normal business hours. We’re open Monday – Friday from 8:30 a.m. – 5:30 p.m.
  2. By mail — Send us your tickets valued up to $250, and we’ll send you a Hop card loaded with equal value or credit the ticket value to your existing Hop account. Include this form with your tickets.
  3. At a future event — We’ll be hosting more special events throughout the year. Check back at trimet.org/ticketexchange and our TriMet Facebook page in the coming months to find an event near you.

Another option is to simply use your remaining paper tickets and passes before Dec. 31, 2019, and then make the switch to Hop.

Hop Fastpass®

TriMet and our transit partners, C-TRAN and Portland Streetcar, launched Hop Fastpass® on July 17, 2017, introducing a better way to pay across the Portland-Vancouver Metro area. Hop’s state-of-the-art electronic fare system provides automatic benefits like fare capping, the ability to pay with mobile wallets and contactless bank cards and a virtual card as well. And now, all ticket machines on rail platforms dispense disposable tickets, enabled with Hop technology. Just remember to tap for every ride. Go to myhopcard.com to learn about Hop, including answers to common questions, how-to videos and more!