A golden achievement: Two TriMet operators earn prestigious award

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TriMet’s Gold Grand Master operators demonstrate excellence in all aspects of their work over decades on the job

TriMet’s cream of the crop group of bus and light rail operators grew this month, with two operators earning our exclusive Gold Grand Master award. The award recognizes TriMet operators who consistently demonstrate superior safety, customer service and attendance. TriMet employs more than 1,500 bus and light rail operators, but only five current employees have achieved Gold Grand Master status.

The gold standard

The requirements for Gold Grand Master operators represent TriMet’s core value of safety and commitment to customer service. Gold Grand Master status is achieved once an operator earns 30 Service Performance Awards. Each Service Performance Award requires nearly 2,000 driving hours without:

  • One preventable accident
  • Any repeat operating violations
  • Any warnings, reprimands or suspensions

Gold Grand Master operators must also have a demonstrated record of excellent customer service and exemplary attendance. Once Gold Grand Master status is achieved, the operators in this prestigious club have each performed 60,000 hours of exceptional work. That’s equal to 6.8 years on the road!

TriMet congratulates our newest Gold Grand Masters:

Mark Harris, Bus Operator

Bus operator Mark Harris accepts Gold Grand Master award at Merlo Garage

Raymond Willman, Light Rail Operator

Light rail operator Raymond Willman celebrates his Gold Grand Master award at Ruby Junction

Other active Gold Grand Masters:

Jonathan Boos, Bus Operator

Linda Harris, Bus Operator

Kim Luper, Light Rail Operator

Here to serve

TriMet’s dedicated team of bus and light rail operators provide more than 97 million rides each year across our 533-square mile service district. They serve 5 MAX lines and more than 80 bus lines, some of which run 24-hours a day, 7-days per week.

Join our team

Many of our operators will tell you they never expected to drive a bus or operate a MAX train, but now that they’re in the driver’s seat, they love what they do. Looking for a new career and think you have what it takes to join our winning team? Learn about careers with TriMet at trimet.org/careers.