TriMet prepares to beta test convenient new mobile ticketing app

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Agency looking for volunteers to try out the TriMet Tickets app

trimet-mobileticketTriMet plans to begin testing the new TriMet Tickets mobile app later this spring that will allow riders to conveniently buy and use fares from their smartphones. The agency is now taking applications from volunteers for the beta test of the mobile ticketing app designed by local software company GlobeSherpa.

TriMet Tickets makes riding buses, MAX and WES even easier

Bus, MAX and WES Commuter Rail riders will be able to buy fares anywhere, at any time.  Using an iPhone or Android phone, just download the free app, register a debit or credit card in the secure system, and purchase tickets and passes instantly – it’s that easy. The tickets will have a combination of visually authenticated elements including a day-code, time and date stamp, and dynamic animation to provide security.

Volunteers welcome to apply

TriMet is looking for about 150 volunteers from a cross section of riders. To participate, riders must meet the following requirements:

  • Actively participate in testing
  • Provide timely and relevant feedback
  • Willing to purchase TriMet tickets using own credit card or debit card (American Express, Discover, Mastercard, Visa)
  • Complete up to two surveys about experiences
  • Willing to be contacted about participation in small focus groups
  • Adhere to Terms and Conditions when installing the app

TriMet plans to incorporate feedback and launch the mobile ticketing system to all riders later this summer. To learn more or apply to the beta test, go to trimet.org/mobiletickets.

App increases convenience for riders

TriMet is among the first transit agencies in the nation to test mobile ticketing. The TriMet Tickets app has been in development since last fall. It will make purchasing fares easier and faster. Riders won’t have to keep track of paper tickets, search for exact change for the bus or use a ticket machine before boarding a MAX or WES train.

Mobile fares system reduces operating cost

TriMet’s mobile ticketing app will save the agency money by reducing the operating cost associated with printed fares. It will also bring the agency one step closer to a state-of-the-art electronic fare collection system that will eventually provide all riders – not just those with smartphones – with easy and convenient ways to pay their fare.